# Contact

Contact HearSilk

# We're here to help  
_you hear better_

Questions about a product? Need help choosing the right device? Our hearing specialists are a message away — no pressure, ever.

Get in touch

## Choose how you'd like to reach us

✉

### Email us

[sales@hearsilk.com](mailto:sales@hearsilk.com)  
We reply within 24 hours

◎

### Live chat

Available Mon – Fri  
9 AM – 6 PM EST

✓

### Free consultation

Book a 15-min call  
with a hearing specialist

Send a message

## Tell us how we can help

 

First name 

Last name 

Email address 

What can we help with? Select a topic... Product recommendation Order & shipping Device fitting & programming Returns & warranty Other

Your message

Send message

We typically reply within one business day. For urgent queries, email us at [sales@hearsilk.com](mailto:sales@hearsilk.com)

Support hours

### When we're available

Monday – Friday 9:00 AM – 6:00 PM EST

Saturday 10:00 AM – 3:00 PM EST

Sunday Closed

Our location

◎

### Based in Columbus, Ohio

HearSilk ships across the United States. All inquiries are handled by our US-based hearing care team — real people who genuinely want to help.

---

> Source: [Hearsilk](https://www.hearsilk.com/pages/contact)